Returns & Exchanges
At Australian Made Swimwear Online, we want you to feel confident in your purchase. If your swimwear isn't the perfect fit, we offer easy returns and exchanges within 30 days of delivery for all unworn items with original tags and hygiene liners intact.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back and choose between an exchange or store credit.
Prepare Your Package
Carefully pack your swimwear in its original packaging, ensuring all protective hygiene stickers and tags are still attached to meet our health and safety requirements.
Ship It Back
Print your prepaid shipping label from the portal and drop your package off at any Australia Post location, keeping your tracking receipt for peace of mind.
Quality Check & Refund
Once our team receives and inspects your return to ensure it meets our quality standards, we will process your exchange or issue a refund to your original payment method within 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing